Effective Date: w.e.f. 01 May 2025

The Indian Council of Industrial Management (ICIM) respects your privacy and is committed to protecting your data. This Privacy Policy describes how ICIM collects, uses, stores, and safeguards your information when interacting with our website, learning management systems, and other services (collectively called the "Platform").

By using the Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal and non-personal data:

1.1. Personal Information

• Full Name
• Contact Details (Phone Number, Email, Address)
• Date of Birth
• Aadhaar / PAN / Government ID (only if required for certification or legal compliance)
• Educational Qualifications
• Payment and Billing Information
• IP Address and Device Information

1.2. Non-Personal Information

• Browser type and version
• Time zone and location
• Operating system and platform
• Website navigation and usage patterns

2. How We Collect Information

We collect data through:

• Direct input by the user during registration or course enrolment
• Automated tracking via cookies and analytics tools
• Emails, calls, feedback forms, and customer support interactions

3. Purpose of Data Collection

We collect and process your data for the following lawful purposes:

• To provide access to courses and educational content
• To issue certificates and maintain academic records
• To process payments and send invoices
• To respond to queries or requests
• To comply with legal obligations
• For internal research and analysis to improve our services

4. Consent

By providing your information, you consent to ICIM’s use of your data as outlined in this Privacy Policy. You may withdraw your consent at any time by writing to us at nfo@icim.in, subject to legal or contractual restrictions.

5. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Authorised staff members for administrative purposes
• Government regulatory authorities, if legally required
• Payment gateways and financial institutions
• Affiliated training partners under binding confidentiality agreements

6. Data Retention

We retain personal data for as long as necessary:

• To fulfil the purposes stated above
• As required by law (e.g., tax and compliance records)
• Or until you request its deletion, subject to our obligations

7. Data Security

ICIM uses appropriate technical and organisational measures to protect your data, including:

• SSL encryption
• Secure data storage
• Limited access on a need-to-know basis
• Regular monitoring and audits

8. Cookies and Tracking

Our website may use cookies to enhance user experience, analyse site traffic, and deliver personalised content. You may disable cookies through your browser settings, affecting certain functionalities.

9. Your Rights

As per applicable Indian laws, you have the right to:

• Access your data
• Request corrections
• Withdraw consent
• Request deletion (subject to legal limitations)

You may exercise these rights by writing to:
Email: info@icim.in
Phone: 9667758868

10. Children’s Privacy

ICIM does not knowingly collect personal data from children under 14 without parental or guardian consent. If we become aware of such data collection, we will take steps to delete the information promptly.

11. Third-Party Links

Our Platform may contain links to third-party websites. ICIM is not responsible for the content or privacy practices of such websites. Please read their policies before providing personal data.

12. Updates to This Policy

ICIM reserves the right to modify or update this Privacy Policy anytime. Changes will be posted on our website with a revised effective date. Continued use of the Platform after updates implies acceptance.

13. Contact Us

For any queries or complaints regarding this policy, contact:

Indian Council of Industrial Management (ICIM)
Email: info@icim.in
Phone: 9667758868